Privacy Policy
Last Updated 17/01/2022
The Social Studio Company Number: 135044932 (“us”, “we”, or “our”) operates https://www.socialstudioldn.com (the “Site”). This privacy policy applies between you, the User of this Website and The Social Studio London Ltd. We are committed to protecting your personal information and your right to privacy.
This privacy notice describes how we might use your information if you:
Visit our website: www.thesocialstudioldn.com
Engage with us in other related ways - including any sales, marketing and events
In this privacy policy if we refer to:
“Website” we are referring to any website of ours that references or links to this policy
“Services”, we are referring to our Website, and other related services including any sales, marketing, or events
The purpose of this privacy notice is to explain to you in the clearest way possible what information we collect, how we use it, and what rights you have in relation to it. If there are any terms in this privacy notice that you do not agree with, please discontinue use of our Services immediately.
Please read this privacy notice carefully as it will help you understand what we do with the information that we collect.
1. What Information do we collect?
We collect personal information that you voluntarily provide to us when you register on the Website, express an interest in obtaining information about us or our products and Services, when you participate in activities on the Website or otherwise when you contact us.
The personal information that we collect depends on the context of your interactions with us and the Website, the choices you make and the products and features you use. The personal information we collect may include the following:
Personal Information Provided by You. We collect names, phone numbers, email addresses, usernames, passwords, contact preferences, contact or authentication data, billing addresses, debit/credit card numbers; and other similar information.
2. Information Automatically Collected
We automatically collect certain information when you visit, use or navigate the Website. This information does not reveal your specific idendity (like your name or contact information) but may include some device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Website and other technical information. This information is primarily needed to maintain the security and operation of our Website, and for our internal analytics and reporting purposes.
Like many businesses, we also collect information through cookies and similar technologies. For more information on the cookies we collect, please visit our Cookies policy.
3. Information Collected from other sources
We may collect limited data from public databases, marketing partners, social media platforms, and other outside sources as well as from other third parties. This information includes mailing addresses, job titles, email addresses, phone numbers, intent data (or user behaviour data), IP addresses, social. media profiles, social media URLs and custom profiles, for purposes of targeted advertising and promotion. If you interact with us on a social media platform using your social media account (e.g. Facebook or Twitter), we receive personal information such as your name, email address and gender. Any personal information that we collect from your social media account depends on your social media account’s privacy settings.
4. How do we use your Information?
We process your information for purposes based on legitimate business interests, the fulfillment of our contact with you, compliance with our legal obligations, and/or your consent.
We use the information we collect or receive:
To facilitate account creation and logon process.
Request feedback. We may use your information to request feedback and to contact you about your use of our Website.
To enable user-to-user communications with each user’s consent.
To manage user accounts and keeping it in working order.
To send administrative information to you such as product, services and new feature information and/or information about changes to our terms, conditions and policies.
To protect our Services. We may use your information as part of our efforts to keep our Website safe and secure (for example, for fraud and monitoring and prevention).
To enforce our terms, conditions and policies for business purposes, to comply with legal and regulatory requirements or in connection with our contract.
To respond to legal requests to prevent harm. If we receive a subpoena or other legal request, we may need to inspect the data we hold to determine how we respond.
Fulfill and manage your orders. We may use your information to fulfill and manage your orders, payments, returns, and exchanges made through the Website.
To respond to user inquiries/offer support to users and solve any potential issues you might have with the use of our Services.
To send you marketing and promotional communications. We and/or our third-party marketing partners may use the personal information you send us for our marketing purposes, if this is in accordance to your marketing preferences. For example when expressing an interest in obtaining information about us or our Website, subscribing to marketing or otherwise contacting us, we will collect personal information from you. You can opt-out of our marketing emails at any time.
For other business purposes. We may use your information for other business purposes such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our Website, products, marketing and your experience. We may use and store this information in aggregated and anonymized form so that it is not associated with individual end-users and does not include personal information.
5. Will your Information be shared with anyone?
We only share information with your consent, to comply with laws, to provide you with services, to protect your rights, or to fulfill business obligations.
We may process or share data that we hold based on the following legal basis:
Consent: We may process your data if you have given us specific consent to use your personal information for a specific purpose.
Legitimate Interests: We may process your data when it is reasonably necessary to achieve our legitimate business interests.
Performance of a Contract: Where we have entered into a contract with you, we may process your personal information to fulfill the terms of our contract.
Legal obligations: We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal processes, such as in response to a court order or subpoena (including in response to public authorities to meet national security or law enforcement requirements).
Vital Interests: We may disclose your information where we believe it is necessary to investigate, prevent or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person and illegal activities, or as evidence in litigation in which we are involved.
6. Who will your Information be shared with?
We only share information with the following categories of third parties:
Ad Networks
Cloud Computing Services
Communication & Collaboration Tools
Data Analytics Services
Data Storage Service Providers
Payment Processors
Performance Monitoring Tools
Retargeting Platforms
Sales & Marketing Tools
Social Networks
Testing Tools
User Account Registration & Authentication Services
Website Hosting Service Providers
7. Do we use Cookies and Other Tracking Technologies?
We may use cookies and similar tracking technologies (like web beacons and pixels) to access or store information. Specific information about how we use such technologies and how you can refuse certain cookies is set out in our Cookies Policy.
8. How do we handle your social logins?
If you chose to register or log in to our services using a social media account, we may have access to certain information about you.
Our Website may offer you the ability to register and login using your third-party social media account details (Like your Facebook or Instagram logins). Where you choose to do this, we will receive certain profile information about you from your social media provider. The profile information we receive may vary depending on the social media platform provider concerned, but will often include your name, email address, profile picture as well as other information you choose to make public on such social media platform.
We will use the information we receive only for the purposes that are described in this privacy policy, or that we are otherwise made clear to you on the relevant Website. Please note that we do not control, and are not responsible for, other uses of your personal information by your third-party social media provider. We recommend that you review their privacy notice to understand how they collect, use and share your personal information.
9. How long do we keep your Information?
We keep your information for as long as necessary to fulfill the purposes outlined in this privacy policy unless otherwise required by law (such as tax, accounting, or other legal requirements). No purpose in this notice will require us keeping your personal information for longer than 24 months past the start of the idle period of the user’s account.
When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information or, if this is not possible (for example because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.
10. What are your Privacy Rights?
In some regions (like the EEA and UK), you have certain rights under applicable data protection laws. These may include the right (i) to request access and obtain a copy of your personal information, (ii) to request rectification or erasure; (iii) to restrict the processing of your personal information; and (iv) if applicable, to data portability. In certain circumstances, you may also have the right to object to the processing of your personal information. To make such a request, please Contact Us. We will consider and act upon any request in accordance with applicable data protection laws.
If we are relying on your consent to process your personal information, you have the right to withdraw your consent at any time. Please note however that this will not affect the lawfulness of the processing before its withdrawal, nor will it affect the processing of your personal information conducted in reliance on lawful processing grounds other than consent.
11. General
You may not transfer any of your rights under this privacy policy to any other person. We may transfer our rights under this privacy policy where we reasonably believe your rights will not be affected.
If any court or competent authority finds that any provision of this privacy policy (or part of any provision) is invalid, illegal or unenforceable, that provision or part-provision will, to the extent required, be deemed to be deleted, and the validity and enforceability of the other provisions of this privacy policy will not be affected.
Unless otherwise agreed, no delay, act or omission by a party in exercising any right or remedy will be deemed a waiver of that, or any other, right or remedy.
This Agreement will be governed by and interpreted according to the law of England and Wales. All disputes arising under the Agreement will be subject to the exclusive jurisdiction of the English and Welsh courts.
The Social Studio London Ltd reserves the right to change this privacy policy as we may deem necessary from time to time or as may be required by law. Any changes will be immediately posted on the Website and you are deemed to have accepted the terms of the privacy policy on your first use of the Website following the alterations.
If you have any questions or comments about your privacy rights, you may email us at hello@socialstudioldn.com or by post to:
THE SOCIAL STUDIO LONDON LTD
71-75 Shelton Street
London
WC2H 9JQ
UNITED KINGDOM